DM
Dumisile M

1 reviews | Active since Jul 2016

25 Jul 2022, 15:30

Bad service

Ordered and paid for fibre installation with Vuma and they allocated my isp to Britelink last week and I haven’t received any call even though the guy I was dealing with promised me that as soon as I pay I’ll have my fibre installed the next day. He’s not answering my calls or WhatsApp anymore. I’m so frustrated

0
Replies (4)
BritelinkMCT
BritelinkMCT's reply25 Jul 2022, 15:38
Official
Good day Dumisile

We truly apologize for the inconvenience.

The issue has been escalated to management.

Thank you
DM
Dumisile M's update25 Jul 2022, 16:05
Reviewer Update
Your prompt assistance will be highly appreciated
DM
Dumisile M's update26 Jul 2022, 10:45
Reviewer Update
Thank so much they are busy installing
BritelinkMCT
BritelinkMCT's reply26 Jul 2022, 10:46
Official
Oh that's wonderful.

You're so welcome.

Once again, we apologize for the delay.