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mekyle N
1 reviews | Active since Dec 2018
15 Jan 2020, 12:41
Poor excuse of an ISP
Really unstable signal, *********** customer service and technical support. If ever you have and issue after working hours, there is no technical support that can be reached.
Helpful (0)
Replies (4)0
Replies (4)
123NET's replyOfficial
22 Apr 2020, 15:20Untrue. If you are customer, you would know how to reach our support via our ticket system or Telegram Family Chat group. There's always someone that can assist you. Check your service agreement for our Support channels.
123NET's reply22 Apr 2020, 15:20
Official
Untrue. If you are customer, you would know how to reach our support via our ticket system or Telegram Family Chat group. There's always someone that can assist you. Check your service agreement for our Support channels.
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mekyle N's updateReviewer Update
22 Apr 2020, 17:061. It takes more than 3 months for a reply to a complaint.
2. There was no attempt in this reply to even get customer information to look into the issue.
3. Without investigating the matter they deny the issue.
2. There was no attempt in this reply to even get customer information to look into the issue.
3. Without investigating the matter they deny the issue.
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mekyle N's update22 Apr 2020, 17:06
Reviewer Update
1. It takes more than 3 months for a reply to a complaint.
2. There was no attempt in this reply to even get customer information to look into the issue.
3. Without investigating the matter they deny the issue.
2. There was no attempt in this reply to even get customer information to look into the issue.
3. Without investigating the matter they deny the issue.
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mekyle N's updateReviewer Update
22 Apr 2020, 17:07I have used the ticket system before but there is not reachable tech support that can be contacted and is able to assist the customer immediately.
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mekyle N's update22 Apr 2020, 17:07
Reviewer Update
I have used the ticket system before but there is not reachable tech support that can be contacted and is able to assist the customer immediately.
123NET's replyOfficial
23 Apr 2020, 22:22This site is not exactly our primary place to respond to our customers. Nor we are obliged to be here at all. The ticket system is much more effective than any phone support. If you need some assistance, you'd better notify us, and not a 3rd party site. I can't find you as a customer by this name.
123NET's reply23 Apr 2020, 22:22
Official
This site is not exactly our primary place to respond to our customers. Nor we are obliged to be here at all. The ticket system is much more effective than any phone support. If you need some assistance, you'd better notify us, and not a 3rd party site. I can't find you as a customer by this name.