Appreciation review

123Net is a god service provider that I’ve been using for WiFi since 2018, Special thanks to team Leader Rakesh Suknundan for always going an extra mile in resolving customer complaints, if it wasn’t for him I would have cancelled my subscription with 123Net immediately after getting frustrated by junior staff members for the duration of three weeks. Arrears of improvements:- I suggest you focus on training junior staff on customer care service and on always putting customer’s needs first, please look into cancelling the call out fees.