A standing ovation for customer service

My internet went down without my knowledge and the team reached out as they noticed the irregularity! Hands down the best service delivery of 2025. Gm Pravesh Manilal took the time to personally reach out and apologise for the inconvenience and tech support team worked outside office hours to ensure the issues were resolved! Stars really! Imagine a business reaching out to ONE customer and caring enough about one person! This screams that they value even the small customers and more importantly their reputation and relationships. Absolutely impressive service delivery well done to the 123net team.