123Net - Great Service all round

I have been with 123Net for a number of years. This independent ISP has really grown up and provides great service to the areas they service.

I recently interacted with KyleG and Fiona to upgrade my service to a high Fibre speeds and the entire team resolved this in matter quickly as I was changing over to different service. Had I been on the same package type, the upgrade with have been instant.

I was walked through the entire process for applying for the new service and process took less than 10 minutes to complete.

Well done to the customer services teams and also their network teams for resolving outages quickly.