AS
Andrea S

1 reviews | Active since May 2023

12 Oct 2023, 17:18

Zulzi is the best

The best online grocery store around. Amazing how fast your service is. All the drivers are extremely friendly, especially Sylvester. Thanks for the 5 * service.

0
Replies (7)
Zulzi
Zulzi's reply13 Oct 2023, 15:46
Official
Hello Andrea,

Thank you for the kind words regarding our service. We really pride ourselves on efficiency. We are very proud of Sylvester. He's one of the best. Your kind words and support are really appreciated. Thank you! :)

Best Regards
Zulzi 

AS
Andrea S's update25 Oct 2023, 08:11
Reviewer Update
I am so sad 😥 what happened to the branch in midrand? The app works till you get to the checkout? This is heartbreaking. 😢
Zulzi
Zulzi's reply25 Oct 2023, 14:45
Official
Hello Andrea, 

One of our customer service agents will contact you shortly. Our sincerest apologies for the inconvenience caused. 

Best Regards
Zulzi 
 
AS
Andrea S's update25 Oct 2023, 14:52
Reviewer Update
Thanks so much for the excellent service. The agent just phoned me. Thank you. The app is working perfectly again. ☺
Zulzi
Zulzi's reply25 Oct 2023, 15:06
Official
It's a pleasure!
AS
Andrea S's update08 Feb 2024, 08:47
Reviewer Update
Hi Zulzi
I normally get a quicker response here. I placed an order earlier today. The money has been taken off my bank account, but according to the app, payment failed.
My order number is #7137HX
I have sent proof of payment via whatsapp and by email.
I really need this to be sorted out ASAP.
Zulzi
Zulzi's reply08 Feb 2024, 10:25
Official
Hello Andrea, your issue has been resolved, thank you for your patience.