Zero customer service

placed an order 28 March for delivery 29 March between 12-1pm..only to receive it 30 March at 15:41, received no call to advise that there’s a backlog/ delay in deliveries only the morning of the 30th to advise that my order will be delivered by 11 which that too obviously did not happen. Then because they did not purchase all my goods, I was advised that the funds will be refunded back into my account.....It is now the 2 April and I still have not received my refund and when you call their number Or email them, zero response! When u call the cellphone number they used to call , the call gets cut!!! Pathetic service, definitely will never use them again!!!