TM
Tshepisi M
1 reviews | Active since Jan 2020
06 Sept 2023, 21:33
Rude driver
A good company but the drivers are the worst , I placed my order at 18:45 and it was only delivered at 20:20 , this is after I’ve smsed the driver million times without an answer even after I’ve seen that he entered in my estates, he was so rude when I asked for his cellphone - I eventually had to drive around to look for him
Soon as I saw him , he threatened to drive away with my order, rude rude rude guy (Dancun Banda JZ28XZGP , Red HONDA ACE 125 )
One won’t stop using Zulzi because of products or anything but their drivers, they forget that they are the face behind the brand.
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Replies (1)
Zulzi's replyOfficial
12 Sept 2023, 08:54Hello Tshepisi,
We are very sorry that our driver was rude. This is not the level of service that we wish to provide. One of our customer care agents will give you a call so that we may attempt to retrospectively correct this. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
We are very sorry that our driver was rude. This is not the level of service that we wish to provide. One of our customer care agents will give you a call so that we may attempt to retrospectively correct this. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
Zulzi's reply12 Sept 2023, 08:54
Official
Hello Tshepisi,
We are very sorry that our driver was rude. This is not the level of service that we wish to provide. One of our customer care agents will give you a call so that we may attempt to retrospectively correct this. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
We are very sorry that our driver was rude. This is not the level of service that we wish to provide. One of our customer care agents will give you a call so that we may attempt to retrospectively correct this. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team