LM
Lungile M
1 reviews | Active since May 2020
21 Jul 2021, 20:17
Rotten pumpkin
Bought pumpkin from Zulzi on Sunday. Today I couldn’t cook it as it was rotten wherein it was in the fridge ??♀️??. What is the point of on line convenient shopping??? I am used to buying my vegetables where it takes weeks for them to off??♀️??♀️
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Replies (1)
Zulzi's replyOfficial
22 Jul 2021, 11:41Hi Lungile
Thank you for bringing this to our attention. We do sincerely apologise for the inconvenience this has caused. One of our Customer Experience Consultant will get in touch with you shortly so that this can be resolved. This is not the experience we promise our customers at all and we are investigating to find out why the product went off so quickly. Once again, please do accept our profound apologies for such experience and we do assure you the matter is being attended to with the highest priority.
Best regards,
Zulzi
Thank you for bringing this to our attention. We do sincerely apologise for the inconvenience this has caused. One of our Customer Experience Consultant will get in touch with you shortly so that this can be resolved. This is not the experience we promise our customers at all and we are investigating to find out why the product went off so quickly. Once again, please do accept our profound apologies for such experience and we do assure you the matter is being attended to with the highest priority.
Best regards,
Zulzi
Best regards,
Zulzi's reply22 Jul 2021, 11:41
Official
Hi Lungile
Thank you for bringing this to our attention. We do sincerely apologise for the inconvenience this has caused. One of our Customer Experience Consultant will get in touch with you shortly so that this can be resolved. This is not the experience we promise our customers at all and we are investigating to find out why the product went off so quickly. Once again, please do accept our profound apologies for such experience and we do assure you the matter is being attended to with the highest priority.
Best regards,
Zulzi
Thank you for bringing this to our attention. We do sincerely apologise for the inconvenience this has caused. One of our Customer Experience Consultant will get in touch with you shortly so that this can be resolved. This is not the experience we promise our customers at all and we are investigating to find out why the product went off so quickly. Once again, please do accept our profound apologies for such experience and we do assure you the matter is being attended to with the highest priority.
Best regards,
Zulzi
Best regards,