Poor service and communication

I ordered stuff yesterday that were on the R15.00 sale,I paid for them ,but when my delivery came ,the stock was not there, when I called you enquire,i was told that they are oos,how do you become oos when I already paid for the stock so I ended up paying R35.00 delivery for 2 items,this is not correct your system should pick up the amounts of orders you have stock for,I placed 3 orders and did not get the one order at all and liqui fruit and maize meal on the other 2,that's pathetic,Kerry promised to call me back and check why the other order is canceled,she did not come back to me,I mean I was just refunded in my zulzi wallet and that's it,it can't be correct.

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