CM
Charles M
1 reviews | Active since Aug 2013
16 Jul 2023, 06:31
****** on motorbikes
For lack of zero star I put1. Sometime last year placed an order and they were here in time as promised but demanded cash for the food. I insisted I had bought with a card and we don’t keep cash in the house. He biked off with the food. The year whilst doing financials, I saw they had charged the card for food which the driver took back.
I phoned them and I have given them over 3 months to come to me as promised but they have not. Never use this horrible service. They are cons.
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Zulzi's replyOfficial
17 Jul 2023, 14:03Hello Charles,
We are very sorry that the service was awful and there was a mix up with the payment methods. This is not the level of service that we wish to provide. One of our customer care agents will contact you so that we may attempt to retrospectively correct this and find an understanding. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
We are very sorry that the service was awful and there was a mix up with the payment methods. This is not the level of service that we wish to provide. One of our customer care agents will contact you so that we may attempt to retrospectively correct this and find an understanding. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
Best regards,
Zulzi's reply17 Jul 2023, 14:03
Official
Hello Charles,
We are very sorry that the service was awful and there was a mix up with the payment methods. This is not the level of service that we wish to provide. One of our customer care agents will contact you so that we may attempt to retrospectively correct this and find an understanding. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
We are very sorry that the service was awful and there was a mix up with the payment methods. This is not the level of service that we wish to provide. One of our customer care agents will contact you so that we may attempt to retrospectively correct this and find an understanding. Once again, we are deeply sorry for the inconvenience caused.
Kind regards,
The Zulzi Team
Best regards,