SR
Selwyn R

1 reviews | Active since Nov 2009

29 May 2025, 09:07

No response

2nd time I get billed more than the invoice. And no response from support

0
Replies (2)
Zulzi
Zulzi's reply29 May 2025, 10:16
Official
Good day Selwyn

Thank you for bringing this to our attention. We sincerely apologise on the inconvenience you have experienced with regarding the billing issue and lack of response from our support team.

This is certainly not the level of service we aim to provide. We would like to urgently investigate and resolve this matter for you. Kindly send us your order number via email (***) so we can address this as a priority.
We value your support and thank you for your patience.

Kind regards,
Zulzi team
Zulzi
Zulzi's reply29 May 2025, 10:32
Official
Good day Selwyn

The email is *** .

Kind regards,
Zulzi team