CM
Clinton M
1 reviews | Active since Jun 2020
18 Jan 2025, 11:34
No answer when you call customer service
Don't bother calling their customer care service number... You'll hold for 5 minutes without anyone picking up..
Yes, they cheap but their services sucks.. From driver to customer care, rather pay more for a good service...
Once beaten, twice shy... Never will I buy from you guys.. First n last time.
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Replies (1)
Zulzi's replyOfficial
02 May 2025, 08:56 Hi Clinton, We're truly sorry to hear about your disappointing experience. This isn’t the standard of service we strive to offer, and we understand how frustrating it is not to get help when you need it. Your feedback about the customer care delay is being taken seriously and has been shared with our team so we can address the gaps and do better. We appreciate you giving us a try, and while we clearly missed the mark this time, we hope you'll consider giving us another chance in the future.
Zulzi's reply02 May 2025, 08:56
Official
Hi Clinton, We're truly sorry to hear about your disappointing experience. This isn’t the standard of service we strive to offer, and we understand how frustrating it is not to get help when you need it. Your feedback about the customer care delay is being taken seriously and has been shared with our team so we can address the gaps and do better. We appreciate you giving us a try, and while we clearly missed the mark this time, we hope you'll consider giving us another chance in the future.