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Nombulelo N
1 reviews | Active since Jun 2014
21 Aug 2026, 11:03
****ming APP - I WANT MY REFUND!
Order #76KPFT I’ve been charged incorrectly and I’ve been calling for my refund and I’m being given a run around by different employees at Zulzi. Have I been ****med by this app? I want my money back!!!!! And if you think I’ll keep quiet and let it slide, I will not. I want my money today and will not wait for a stupid 14 days because that’s not my problem. What the hell is this?
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Zulzi's replyOfficial
28 Aug 2026, 09:40Hi Buli We sincerely apologise for the frustration and inconvenience you’ve experienced with order #76KPFT. We completely understand how upsetting it must have been to repeatedly follow up about your refund and feel like you were being passed from one person to another.We truly understand your frustration, and we’re sorry that we didn’t resolve this sooner. Please be assured that your refund has now been processed.Thank you for your patience, and we sincerely apologise again for the inconvenience caused.
Zulzi's reply28 Aug 2026, 09:40
Official
Hi Buli We sincerely apologise for the frustration and inconvenience you’ve experienced with order #76KPFT. We completely understand how upsetting it must have been to repeatedly follow up about your refund and feel like you were being passed from one person to another.We truly understand your frustration, and we’re sorry that we didn’t resolve this sooner. Please be assured that your refund has now been processed.Thank you for your patience, and we sincerely apologise again for the inconvenience caused.