I will NEVER use Zulzi ever again

I am beyond disappointed. Never received my order after 5 hours then eventually tried to cancel the order via email because their phone number is always engaged or doesn’t pick up. There is no response in the messaging function in the app. The least Zulzi can do is to tell their customers that they simply do not have capacity right now during the COVID-19 crisis or that their orders will arrive late. Communicate!