S
Sarel

1 reviews | Active since Aug 2021

29 Aug 2021, 08:45

Excellent service and affordable

I have many great experiences with Zulzi, first it’s affordable and they use environmental friendly packaging. Even though they may be some few errors that occur, the team tries their best to help. Please improve the issue of refunds if the product is not available. Nonetheless keep up your good we cannot let few errors musk your hard work

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Replies (1)
Zulzi
Zulzi's reply30 Aug 2021, 12:26
Official
Hi Sarel

It is indeed delighting to receive such feedback.  We are working around the clock to ensure that your shopping experience becomes effortless and we will be from time to time taking our shoppers for refresher training so that there is improved communication with all our customer, refunding items that are out of stock being one of the things our shoppers will be trained for, and to improve on the overall refund process and all other processes.

We wish to also take this opportunity to thank you for your continued support as well as for the time and effort you took to write back to us.

Regards,
Zulzi Team