AM
Aligugu M

1 reviews | Active since Oct 2019

10 May 2025, 22:43

ETA is a big lie!!!!

Zero rating!!! Placed an order at 21:15 (just 2 items). It's 22:41 and I'm still waiting for my order. Driver doesn't even respond to messages. Support number not going through. They keep postponing the order by 10 minutes. Initial ETA was 21:35.

0
Replies (1)
Zulzi
Zulzi's reply10 May 2025, 23:24
Official
Good day Aligugu. 

We sincerly apologize for the inconvinience caused by the delay in your order. Zulzi prides itself in offering the best customer experience and we deeply apologize that this incident does not reflect that. Kindly note that we will investigate as to what delayed your order and provide feedback. We value and appreciate you and your support.