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Gugulisa

1 reviews | Active since Nov 2021

27 Nov 2021, 08:16

Customer service

I was very happy with the service I received from Zulzi on my missing order items. Their turnaround time on delivering on these was totally unexpected and the customer service consultant who attended to my issue was very helpful and ensured that these were delivered to me within an hour.

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Replies (1)
Zulzi
Zulzi's reply28 Nov 2021, 14:02
Official
Hey Gugulisa
It is indeed pleasing to hear that you query was resolved with speed. Our promise to all valued customers like yourself is to provide the best shopping experience and like looks like that was not the case with your order as there were minor issues, and for that, we do apologies for the inconvenience this may have caused. We will investigate what went wrong and rectify so that such issues should be a thing of the past. 

We wish to take this opportunity to thank you for the time and effort you took to write to us, and for your continued support.
Best Regards,Zulzi Team