LM
Lee M

1 reviews | Active since Apr 2022

15 Oct 2024, 14:57

Charged twice

I would have rated this a zero but the minimum is one. You charged me twice and you are telling me I have to wait a month. Now I am going back and forth with my bank. I am so disappointed by this service. I will never use Zulzi again

0
Replies (3)
Zulzi
Zulzi's reply15 Oct 2024, 16:18
Official
Hi Lee,

Thank you for bringing this to our attention. 
We deeply apologize for the experience you had with us.
Can you please kindly send us your order number and proof of payment on email *** so we can further assist ?

Thank You!
Zulzi CX Team
***
LM
Lee M's update15 Oct 2024, 16:26
Reviewer Update
72Q5PX
Zulzi
Zulzi's reply15 Oct 2024, 16:30
Official
Thank you for the order number Lee, 
Please note we have credited your zulzi wallet as we await for feedback from our finance team.

Thank You!