KM
Karabo M
1 reviews | Active since Oct 2024
21 Oct 2024, 21:35
Bad service
The service there is messed up. I order something to eat they delivered on time only to find out it has a weird smell. So I emailed them and told them I don’t want this anymore I want another thing to eat a pizza. They sent a driver with the same thing and the driver said no this one is fine check it. I opened it and same story sent the driver back with both packages. Then they refund less than what I paid for meaning if I order again I must pay for delivery again. They take people for granted these folks
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Replies (2)
Zulzi's replyOfficial
21 Oct 2024, 22:35Hi Karabo,
We deeply apologize for the poor experience you had with us.
Can you please kindly provide us with your order number so we can investigate this further to ensure it does not occur again.
Zulzi CX team
NN
We deeply apologize for the poor experience you had with us.
Can you please kindly provide us with your order number so we can investigate this further to ensure it does not occur again.
Zulzi CX team
NN
Zulzi's reply21 Oct 2024, 22:35
Official
Hi Karabo,
We deeply apologize for the poor experience you had with us.
Can you please kindly provide us with your order number so we can investigate this further to ensure it does not occur again.
Zulzi CX team
NN
We deeply apologize for the poor experience you had with us.
Can you please kindly provide us with your order number so we can investigate this further to ensure it does not occur again.
Zulzi CX team
NN
Zulzi's replyOfficial
21 Oct 2024, 22:41Thank you for the order number. Our CX Team are looking into this.
Zulzi Team
NN
Zulzi Team
NN
Zulzi's reply21 Oct 2024, 22:41
Official
Thank you for the order number. Our CX Team are looking into this.
Zulzi Team
NN
Zulzi Team
NN