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Bernice M

1 reviews | Active since Dec 2019

22 Sept 2020, 10:15

They'll take your money but not deliver your purchase.

This website pretends to be a place where you can exchange money for goods. They take your money, but don't give you goods.

I had a whole review written out but it was deleted because apparently stating the completely obvious is against the site's rules, but let me try again.

I ordered an item from this company on the 8th of September. They have not yet delivered my item.

I requested a refund on the 17th and they have stopped replying to my emails.

Their phone goes directly to voicemail no matter what number I try now - before, these 'totally honest but sadly inept businesspeople' were reachable as long as I phoned from a number other than my own. Which naturally isn't suspicious at all.

I have declared a dispute with my bank, who are optimistic about getting my money back.

It might be wise to regard any money given to zulu-tech as a donation rather than a purchase, since you're not going to get any actual goods from them.

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Replies (2)
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Bernice M's update23 Sept 2020, 09:53
Reviewer Update
The website also appears to be down, unless you use incognito mode.

They are still reporting reviews on HP - mine was reported false this morning and I am waiting to hear back whether I should just forward my entire email correspondence with the company to HP's admin department.
BM
Bernice M's update06 Oct 2020, 08:31
Reviewer Update
UPDATE: I went to FNB and after a lot of stress that would have been unnecessary if FNB had bothered to communicate with me, they were able to get my money back very quickly.

I hope everyone else is able to do the same.