PAID Zoomflex WIFI not working

Can someone recommend a wifi product for me that actually cares... I called this company after 2 days of not being able to work due to my wifi which i paid for was not working however i was told that they need to send a technician and that might take 7 or more working days before i can be assisted. I use this wifi for work and my daughter needs it for school please advise where should i now get R500plus to go to the office and buy my daughter data while i have a wifi that will request for another payment very soon. I want to advise ALL residents of Palm Springs to stay away from this service provider it is the worst ever.