BAD AND ****MING POOR SERVICE!

Bad and ****ming service! I paid my zoom flex on the 30 December till todate I dnt have internet, called and send WhatsApp massages they keep telling me about being aware of internet connection in our area, just for them to send me a cancelation email. They canceled my account without me knowing and after I've paid, I spoke to more 6 agents on their watsap they all don't know wat they doing, last stroke Kelebogile I spoke to her today she closed the call while I was still chatting very rude and less information telling about ****en 24 hours to come back with the feedback and Collin was the one who assisted me with the code to pay at boxer via Mukuru but they can't trace my payment yet I sent all proofs, it's a week now without internet, their service is poor, clueless and I want my money. They don't respect clients queries, they take time to respond, I want my wifi running today and I want refund of all other days I ddnt have internet. I'm sick of this poor bad ****ming service. I'm so ****ed maan u guys don't have customer services at all. Fix this **** today!!