Zoomflex Fibre it's a totally no for me. Do not subscribe to their internet

Zoomflex Fibre suspended my services early before due time, same day I made a payment then my internet was still not restored when I made a follow up to understand why I was told I made a payment on the cancelation order, I didn't understand what they meant exactly, I lodged a complain same Friday around 12, even today my internet is off they are telling me to wait for the revelant department to fix this, which will tyk up to 72hours I can't wait for such nonsense while Saturday they were working they couldn't fix it now its Monday I must still wait. Zoomflex is ****