TN
Tsakani N
1 reviews | Active since May 2026
04 May 2026, 12:40
Zoomfibre failure to assist with network
My WiFi router is out of network showing the red light. I've tried all source of communication with them without assistance they keep on saying consultant will call nothing is happening. Poor communication while I'm paying every month. Their reference is not helping with anything
Helpful (0)
Replies (11)0
Replies (11)Zoom fibre's replyOfficial
04 May 2026, 12:41Dear Tsakani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply04 May 2026, 12:41
Official
Dear Tsakani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Tsakani N's updateReviewer Update
04 May 2026, 19:15Zoom fibre they called saying they sent the technicians are outside my gate but no one was outside. They keep on lying
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Tsakani N's update04 May 2026, 19:15
Reviewer Update
Zoom fibre they called saying they sent the technicians are outside my gate but no one was outside. They keep on lying
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Tsakani N's updateReviewer Update
05 May 2026, 16:49Poor service from Zoomfibre always sending automated emails, their phone continues to ring no one answered, whatsapp consulted are very rude. Day 6 today without WiFi. Poorest service providers they don't care at all
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Tsakani N's update05 May 2026, 16:49
Reviewer Update
Poor service from Zoomfibre always sending automated emails, their phone continues to ring no one answered, whatsapp consulted are very rude. Day 6 today without WiFi. Poorest service providers they don't care at all
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Tsakani N's updateReviewer Update
05 May 2026, 16:51For the installation they come very fast but now I have to beg for days while I'm paying. They are very inconsiderate. Boring service ever. Company that is full of lies
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Tsakani N's update05 May 2026, 16:51
Reviewer Update
For the installation they come very fast but now I have to beg for days while I'm paying. They are very inconsiderate. Boring service ever. Company that is full of lies
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Tsakani N's updateReviewer Update
05 May 2026, 16:55That's all what you will say this is not about the service extension think about the inconvenience you doing. You take advantage of people
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Tsakani N's update05 May 2026, 16:55
Reviewer Update
That's all what you will say this is not about the service extension think about the inconvenience you doing. You take advantage of people
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Tsakani N's updateReviewer Update
06 May 2026, 14:11After multiple attempts to get assistance with zoomfibre I rest my case. Their pathetic poor service is not going to help me they don't care not even willing to assist or to communicate. My money for this month has lapsed as if it was a free service. Goodbye zoomfibre
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Tsakani N's update06 May 2026, 14:11
Reviewer Update
After multiple attempts to get assistance with zoomfibre I rest my case. Their pathetic poor service is not going to help me they don't care not even willing to assist or to communicate. My money for this month has lapsed as if it was a free service. Goodbye zoomfibre
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Tsakani N's updateReviewer Update
07 May 2026, 19:12The has not restored No help was offered only lies. I received a call saying maintenance people on the way but they did not arrive. Why do you keep lying as if your not in business. You don't value your client. Why would you say someone is coming while you know it's lie. You run the business as if is your house. There is not private reply from you only lies
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Tsakani N's update07 May 2026, 19:12
Reviewer Update
The has not restored No help was offered only lies. I received a call saying maintenance people on the way but they did not arrive. Why do you keep lying as if your not in business. You don't value your client. Why would you say someone is coming while you know it's lie. You run the business as if is your house. There is not private reply from you only lies
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Tsakani N's updateReviewer Update
07 May 2026, 19:14Social midea you keep on saying send a direct msg while you ignore completely. Your consultant are very rude closing the chats as they wish.
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Tsakani N's update07 May 2026, 19:14
Reviewer Update
Social midea you keep on saying send a direct msg while you ignore completely. Your consultant are very rude closing the chats as they wish.
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Tsakani N's updateReviewer Update
07 May 2026, 19:16I regret doing this with you your very pathetic *********** business. You don't deserve to work with internet.
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Tsakani N's update07 May 2026, 19:16
Reviewer Update
I regret doing this with you your very pathetic *********** business. You don't deserve to work with internet.
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Tsakani N's updateReviewer Update
07 May 2026, 19:19You hide behind SLA times while you won't do anything. You don't attend your client. After securing the installation you take client as *******.
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Tsakani N's update07 May 2026, 19:19
Reviewer Update
You hide behind SLA times while you won't do anything. You don't attend your client. After securing the installation you take client as *******.
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Tsakani N's updateReviewer Update
08 May 2026, 10:22The only private message it says the maintenance will come in 2-4 days of which I already exceeded without assistance. This company is *****
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Tsakani N's update08 May 2026, 10:22
Reviewer Update
The only private message it says the maintenance will come in 2-4 days of which I already exceeded without assistance. This company is *****
