ZOOM FLEX Network POOR SERVICE.
This company has a very poor clientele and very poor service to its customers. We are paying every month their monthly fee but since yesterday..... our Wifi network is been offline and logged a call. No one I mean no one has taken responsibility for this matter. They keep calling telling that they've logged calls to IT until now, NO HELP. Their service is very POOR and please help urgently.
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Zoom fibre's replyOfficial
13 Feb 2025, 13:48Dear Paulos thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply13 Feb 2025, 13:48
Official
Dear Paulos thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
's updateReviewer Update
13 Feb 2025, 16:18These people are useless and just need one to terminate them. They are very good on calling but they are failing to sort out their own systems. This is very useless to have it. We never fail to pay our monthly prescriptions but are failing to help us. We are using their system to educate our children, our kids are suffering for what we are paying for, this is so unfair honestly.
's update13 Feb 2025, 16:18
Reviewer Update
These people are useless and just need one to terminate them. They are very good on calling but they are failing to sort out their own systems. This is very useless to have it. We never fail to pay our monthly prescriptions but are failing to help us. We are using their system to educate our children, our kids are suffering for what we are paying for, this is so unfair honestly.