LS
LEBOGANG S
1 reviews | Active since Mar 2022
06 Feb 2025, 08:38
Zoom flex fiber customer service is very poor
Customer service is very poor, it's been 4 days already since I paid for a package but not installation has been done. Reach out with a call, Whatsapp and two different emails , multiple times but they fail to assist me.
If I had a work at home job, I would have lost it by now, very dissatisfied with their ability to resolve matters
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Zoom fibre's replyOfficial
06 Feb 2025, 09:09Dear Lebogang, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply06 Feb 2025, 09:09
Official
Dear Lebogang, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team