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Priscilla M

1 reviews | Active since May 2023

19 Mar 2026, 05:12

😤🔥Zoom Fibre's Broken Promises: Over a Month Without Resolution

😤🔥 Zoom Fibre's service has been a nightmare! 😡 I've been without internet for over a month, and it's like talking to a brick wall. Techs come and go, promises are made and broken, and I'm left footing the bill for data just to stay afloat. As a remote worker, this is crippling my productivity and finances. I've lost count of the number of times I've been told "it's on the way" or "we're working on it", only to be met with radio silence. It's unacceptable and I'm demanding better. 🔥

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Replies (2)
Zoom fibre
Zoom fibre's reply19 Mar 2026, 08:59
Official
Dear Priscilla, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Priscilla M's update25 Mar 2026, 10:52
Reviewer Update
My issue is still not resolved, zoom fibre hasn't contacted me
Escalated my complaint to ICASA