VR
Victoria R

1 reviews | Active since Jun 2024

12 Jun 2024, 16:04

Zoom fibre very POOR service

I've been having a very bad experience with Zoom fibre from day 1, every week i'm out of service and i use WiFi to do my work.I also have two tertiary Students who struggle to submit their work because of them.It is always the same issue with them "damaged cables"They so unprofessional and have so many faults i could run out of battery life on my phone if i had to mention them👎trash can service 🤞

0
Replies (2)
Zoom fibre
Zoom fibre's reply12 Jun 2024, 16:41
Official
Dear Victoria Rachomanyane, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
VR
Victoria R's update12 Jun 2024, 17:30
Reviewer Update
I hope to be compesated for the days lost, because your service is extremely poor.