SZ
Senzwesihle Z
1 reviews | Active since Nov 2024
04 Aug 2025, 16:44
Zoom fibre POOR SERVICE
The technicians will install and leave and a day after you haven't been connected. They dont have support line where you actually speak to a person, their WhatsApp is answered an hour later and the person is exactly like a robot, no help at all. No customer care whatsoever, I feel sorry for Vodacom being in partnership as it also drags their good name...
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Zoom fibre's replyOfficial
04 Aug 2025, 16:58Dear Senzwesihle thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply04 Aug 2025, 16:58
Official
Dear Senzwesihle thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team