ZOOM FIBRE- PATHETIC SERVICE

I’ve had this network for the longest of time. Initially it was all good however for the past month or two the service has become pathetic.

I’ve been without internet for the past 2 months almost and take note they have been debiting monthly for a service they not rendering.

I’ve laid numerous complaints and all I’ve been getting is canned responses and closing of tickets with no help whatsoever. After so much back and forth I’ve decided to finally cancel and try to look for another service provider which now zoom does not want to allow any other service providers to lay new lines on my own property which I think is so unfair.

If you were able to provide a service I wouldn’t cancel however I’m choosing to cancel due to failure on your part but still you continue to give me grief.

I wouldn’t suggest anyone go with these guys, it’s all smack talk and no service. I mean why are we only dealing with useless bots that frustrate us more than anything.

Pathetic service from zoom.