RL
Refiloe L

1 reviews | Active since Mar 2020

23 Oct 2024, 11:06

Zoom fibre must just close down

I have been waiting for almost a month now with no wifi. I have been contacting the team and they are not willing to help. Seems like we paid for free, our money is gone but they don't want to attend to our grievances. Everyday they keep saying the maintenance team will come but they have never came.

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Replies (1)
Zoom fibre
Zoom fibre's reply23 Oct 2024, 11:27
Official
Dear Refiloe Lerothodi, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team