Zoom Fibre - Move house if this is your provider. Worst company with no service at all.

Pathetic service. Fibre was disconnected 6 months exactly into my contract on 18th December for no reason whatsoever. Since then, I've been in contact with Afrihost almost daily, but their call centre agents can only "log a ticket", "log an escalation" without any method of contacting Zoom directly to resolve the issue. During the peak holiday season with kids on devices and access to streaming services being unavailable, this has not been the way I wanted to spend my holiday. Fibre has, as of today 30 Dec, now been down for 12 days and counting, and still no response or resolution in sight.