Zoom Fibre Maintenance Team Activation

On The 29th January 2026, My Fibre Cable Was Damaged, I Requested Re-Installation Which Was Eventually Done On The 07th February 2026. Now Since Then I’ve Been Waiting For The Maintenance Team To Come And Do The Activation So That I Can Have Internet. Everyday When I Enquire They Keep Telling Me That The Matter Is Being Escalated And I Will Receive A Call From The Support / Maintenance Team But The Call Never Arrives. This Is Really Uncalled For, This Is A Bad Customer Service Why Do We Have To Suffer Like This, I Haven’t Had Internet For 13 Days Mind You I Paid For The Internet & The Re-Installation. This Is Really Poor From Zoom Fibre! Now I Must Spend Again On Data