NL
Nomathemba L
1 reviews | Active since May 2019
27 Mar 2026, 17:04
Zoom fibre is useless
Zoom fibre is the worst, the router is forever flicking red, it works a couple of days and then flicks red for a lot of days non stop. If you want to worry about buying data while you have Wi-Fi, go for zoom fibre. Their customer service center is the worst. No option to talk to a consultant only an option to request q call me back. Which they never do.
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Zoom fibre's replyOfficial
28 Mar 2026, 11:11Dear Nomathemba, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply28 Mar 2026, 11:11
Official
Dear Nomathemba, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team