ZOOM FIBRE IS THE WORST SERVICE PROVIDER

On the 3rd of June 2025 I paid my zoom flex prepaid using S code as I have been doing for a year. Suddenly without reason the following evening my connection was cut off. When I got hold of agent I was told payment did not reflect. I went into the payfast system and confirmed it actually reflected at 7 in the morning the day it was cut off for no reason. When I reached out again another agent said payment was being investigated by zoom , there was no technical problems. I reached out again and another agent claimed there is a temporary technical problem. This morning I am told that is a temporary technical issue. From the 4th of June up to today the 9th I'm being given the same old 'temporary problem issue' . I use this connection for work and studies as it is im writing online exams imagine the inconvenience caused and financial loss I have incurred. How do you expect to gain more customers with non service delivery. Zoom fibre has illustrated it does not value it's customers. It's does not respect Consumer rights as protected by the law. Zoom fibre has breached it's contract. I paid for a service and received none. Zoom is guilty of undue enrichment. I am taking this up with ICASA. Zoom is not listening to me but sending repeated excuses.DO NOT SUBSCRIBE TO ANY ZOOM FIBRE SERVICE, YOU WILL REGRET