kL
kaveel L
1 reviews | Active since Oct 2012
25 Mar 2022, 01:00
Zoom Fibre, communication issues .
I have app**** for Zoom fibre after seeing it was available in my area and my request was denied. I have requested for Zoom Fibre to contact me but no representative has and its been over 6 months. On the website it shows that fibre is available but no one has dug to put in the cabling on my side of the road, false advertising?
Helpful (0)
Replies (3)0
Replies (3)
Zoom fibre's replyOfficial
25 Mar 2022, 16:04Good day Kaveel, we do apologize for your experiences thus far. WE have escalated this to the relevant team. You will be contacted shortly.
Zoom fibre's reply25 Mar 2022, 16:04
Official
Good day Kaveel, we do apologize for your experiences thus far. WE have escalated this to the relevant team. You will be contacted shortly.
kL
kaveel L's updateReviewer Update
30 Mar 2022, 21:15This company has called me twice but they do not speak when they call.
Please can they contact me via email or try calling me again and if the issue persists email me
***
The cables have not being placed on our side of the road and even though a few people on our side of the road requested this fibre, it was only placed on the other side of the road . Please contact me as soon as possible so this process can be sped up .
Please can they contact me via email or try calling me again and if the issue persists email me
***
The cables have not being placed on our side of the road and even though a few people on our side of the road requested this fibre, it was only placed on the other side of the road . Please contact me as soon as possible so this process can be sped up .
kL
kaveel L's update30 Mar 2022, 21:15
Reviewer Update
This company has called me twice but they do not speak when they call.
Please can they contact me via email or try calling me again and if the issue persists email me
***
The cables have not being placed on our side of the road and even though a few people on our side of the road requested this fibre, it was only placed on the other side of the road . Please contact me as soon as possible so this process can be sped up .
Please can they contact me via email or try calling me again and if the issue persists email me
***
The cables have not being placed on our side of the road and even though a few people on our side of the road requested this fibre, it was only placed on the other side of the road . Please contact me as soon as possible so this process can be sped up .
Zoom fibre's replyOfficial
05 Apr 2022, 08:45Good day Kaveel, apologize for that. A representative will email you shortly.
Zoom fibre's reply05 Apr 2022, 08:45
Official
Good day Kaveel, apologize for that. A representative will email you shortly.