ZD
Zinhle D

1 reviews | Active since Apr 2025

11 Apr 2025, 18:57

Zoom Fibre bad service

If they was a less than a star to rate zoom Fibre, there services is really really bad.. paid for the Fibre February 28 .. waited two weeks for installation they finally installed the WiFi on the 17th of March . But now it’s not activated i have been calling them they giving me excuses even on WhatsApp they don’t respond to my texts…

0
Replies (2)
Zoom fibre
Zoom fibre's reply14 Apr 2025, 08:19
Official
Dear Zinhle, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre
Zoom fibre's reply14 Apr 2025, 08:35
Official
Thank you for your query, we can see that the ticket has already been assigned to our Maintenance team to schedule a date and time for the team to attend to the fault onsite . Your ticket reference is ZF000A76S