sS
sanemchunu S

1 reviews | Active since Feb 2017

07 Apr 2025, 09:21

ZOOM FIBRE AND WEB AFRICA

CAN IT EVER TAKE YOU TO WHOLE WEEKS TO REPLACE OUT CABLE?????? TWO WEEKS WHAT TYPE OF INCOMPITENT PEOPLE DO YOU HAVE WORKING THERE?????? I WORK FROM HOME HAVE TO BUY DATA EVERYSING DAY TO WORK!!! SCHOOL HOLIDAYS I AM STUCK WITH CHILDREN I CAN NOT ENTERTAIN AND CAN NOT EVEN WORK , CAN NOT EVEN GO TO THE OFFICE AS THERE IS NO ONE TO LEAVE THEM WITH I COULD LOOSE MY JOB JUST COZ NO ONE AT ZOOM WANTS TO DO THEIRS BUT COME MONTH END THEY DEBIT THEIR MONEY.

***51 ***

TICKET AFTER TICKET AFTER TICKET IS BEING LOGGED BUT NO ONE COMING OUT TO RESOLVE THE ISSUE WHICH YOU CAUSED IN THE FIRST PLACE BY WANTING TO DO A RUSH JOB WITH INSTALLING CABELS EXPOSED ON OUR DRIVE WAY!!!!!!! FLIP MAN THIS IS JUST UNACCEPTABLE I HAVE GIVEN YOU SO MUCH

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Replies (1)
Zoom fibre
Zoom fibre's reply07 Apr 2025, 15:36
Official
Dear Sanelisiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team