KM
Karabo M

1 reviews | Active since Oct 2024

09 Dec 2024, 08:41

Zoom Fibre and their lies, empty promises and lack of services

Zoom Fiber and their lies, empty promises and lack of services.

My Fibre has been down since Thursday. And the maintenance people have been saying they’ll come and fix today is Monday I am still waiting. You reach out on WhatsApp they’ll tell you that unfortunately they can’t assist I should wait for the call from support. I am just tired of complaining. I sent emails and still no reply.

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Replies (1)
Zoom fibre
Zoom fibre's reply09 Dec 2024, 09:36
Official
Dear Karabo Maredi, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team