cM
cindy M
1 reviews | Active since May 2026
12 May 2026, 11:11
Zoom fibre
The zoom fibre network has no been working for six days now, I tried to do a follow up the just tell me about tickets. No one informs me anything about the progress. They are no communication and their network is not stable!!!
Helpful (0)
Replies (2)0
Replies (2)
Zoom fibre's replyOfficial
12 May 2026, 12:07Dear Cindy, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply12 May 2026, 12:07
Official
Dear Cindy, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
cM
cindy M's updateReviewer Update
14 May 2026, 11:33I have been waiting you guys to come fix this red light I'm facing and it's seven days all I am getting is that they claimed my ticket no nothing honestly speaking zoom fibre is full of nonsense and your customer service is very bad and you are the first to call when one hasn't paid to tell them on how you can assist them on paying let me get one straight we are sick and tired you guys promising to come fix this stupid useless Wi-Fi and please come fetch this stupid router and make sure you refund us our money .
The whole of Orange farm is complaining about your bad customer service
And I repeat come fetch your stupid useless router and refund our money before the end of the day
The whole of Orange farm is complaining about your bad customer service
And I repeat come fetch your stupid useless router and refund our money before the end of the day
cM
cindy M's update14 May 2026, 11:33
Reviewer Update
I have been waiting you guys to come fix this red light I'm facing and it's seven days all I am getting is that they claimed my ticket no nothing honestly speaking zoom fibre is full of nonsense and your customer service is very bad and you are the first to call when one hasn't paid to tell them on how you can assist them on paying let me get one straight we are sick and tired you guys promising to come fix this stupid useless Wi-Fi and please come fetch this stupid router and make sure you refund us our money .
The whole of Orange farm is complaining about your bad customer service
And I repeat come fetch your stupid useless router and refund our money before the end of the day
The whole of Orange farm is complaining about your bad customer service
And I repeat come fetch your stupid useless router and refund our money before the end of the day