AA
Anneline A
1 reviews | Active since Jun 2023
24 Jun 2023, 10:45
Zoom fiber is the worse...don't recommend.
worst fiber service provider 3 days no internet. No response , cannot get through telephonically. No one informed us about the issues they having in newlands west area ...please someone call me urgently because I want to cancel my fiber with you guys ...it's not even a full month now that it has been installed and already receiving such problems
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Zoom fibre's replyOfficial
24 Jun 2023, 14:51 Good Day Anneline,
Thanks for connecting with us with your query. We are committed to resolving this matter and ensuring your satisfaction. We have tried calling you on the number listed above but there is no answer or voicemail option.
Kindly advise a suitable tie we can call you back, also please provide us with your full address so we can trace the account to ***
We look forward to assisting you.
Regards
Zandile Ndzipho
Thanks for connecting with us with your query. We are committed to resolving this matter and ensuring your satisfaction. We have tried calling you on the number listed above but there is no answer or voicemail option.
Kindly advise a suitable tie we can call you back, also please provide us with your full address so we can trace the account to ***
We look forward to assisting you.
Regards
Zandile Ndzipho
Zoom fibre's reply24 Jun 2023, 14:51
Official
Good Day Anneline,
Thanks for connecting with us with your query. We are committed to resolving this matter and ensuring your satisfaction. We have tried calling you on the number listed above but there is no answer or voicemail option.
Kindly advise a suitable tie we can call you back, also please provide us with your full address so we can trace the account to ***
We look forward to assisting you.
Regards
Zandile Ndzipho
Thanks for connecting with us with your query. We are committed to resolving this matter and ensuring your satisfaction. We have tried calling you on the number listed above but there is no answer or voicemail option.
Kindly advise a suitable tie we can call you back, also please provide us with your full address so we can trace the account to ***
We look forward to assisting you.
Regards
Zandile Ndzipho