TN
Thulie N
1 reviews | Active since Apr 2017
12 Jul 2024, 09:48
Zoom fiber is a **** **** ****
It has been over a month since I made my payment and my services have not been activated, I am unable to pick up the wifi. They promised to send thru Technicians to my house but till today we are still waiting.
Every time I make a follow up I'm being told stories and excuses. I am so unsatisfied of the treatment I got from zoom fiber. I am a new customer but I already don't want to associate with them just want my refund and will go somewhere else where I can be valued and receive the service I paid for.
Zoom Fiber is running a mediocre business. stay away from them,
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Replies (1)Zoom fibre's replyOfficial
12 Jul 2024, 10:13Dear Thulie Ngozo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply12 Jul 2024, 10:13
Official
Dear Thulie Ngozo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
