Zoom and Tebogo staff member

Hi guys I took a package with zoom through vox yesterday 18/04/2024 installation was done I was told by the engineer that they cannot light up the box because it needs a splitter and maintenance needs to come sort it out . My email stipulated once installation is done within 3 hours that will be sorted but alternatively the technician advised today 19/04 it will be done . I waited from the morning 8am till now nothing has been sorted we spoke to Tebogo from zoom via WhatsApp and telephonically who refused to give us his surname and help us at any cost we waited 20 mins while he checks ,then the call gets disconnected and up till now no call or feedback whatsoever . My fellow people **** zoom don't ever take anything through them they are a useless piece of **** company with unprofessional staff they will make you wait till you eventually get fed up and cancelled . Whenever you hear zoom , see zoom start running this is definitely not what you want.