MS
Mthobisi S
1 reviews | Active since Jun 2020
12 Mar 2023, 23:46
Zoom and Axxess Terrible Service
they installed the line and wrecked my water pipe.I have opened multiple calls with Axxess and Zoom and its been a month with no help outside of 'the fault has been escalated' . the line has been intermittent due to the water leakage cause by the installation,costing me hectic water bill and bad service
Fibre Fault #20148 Ticket
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Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
13 Mar 2023, 14:01Hey, Mthobisi,
We’re genuinely sorry for the
inconvenience - we’d love to show you a
better standard of service from here on out!
We will contact you to gather more information and offer a way forward.
Regards
The Zoom Crew
We’re genuinely sorry for the
inconvenience - we’d love to show you a
better standard of service from here on out!
We will contact you to gather more information and offer a way forward.
Regards
The Zoom Crew
Zoom fibre's reply13 Mar 2023, 14:01
Official
Hey, Mthobisi,
We’re genuinely sorry for the
inconvenience - we’d love to show you a
better standard of service from here on out!
We will contact you to gather more information and offer a way forward.
Regards
The Zoom Crew
We’re genuinely sorry for the
inconvenience - we’d love to show you a
better standard of service from here on out!
We will contact you to gather more information and offer a way forward.
Regards
The Zoom Crew