MN
Mbali N
1 reviews | Active since May 2017
26 Aug 2026, 14:25
Worst SP
I have not had internet for 30hrs now. So much red tape to reach or speak to a human being. Tickets are being logged with no assistance. Every month it's the same service interruption in the service, which you will never get refunded for. They refuse to cancel immediately, whereas I am paying for a service that's not working. Greatest part is you cannot log a complaint on their website, there's always an error.
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Replies (1)Zoom fibre's replyOfficial
27 Aug 2026, 10:28Dear Mbali thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply27 Aug 2026, 10:28
Official
Dear Mbali thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
