WORST SERVICE !!!!

I will never recommend anyone getting fibrie from these people. Their service is absolutely terrible! So I've neem with Zoom for about a year now, we moved from one house to another (where there was already fibre, they just had to move our fibre to here) so firstly, the technicians made a mistake the day they came and had to return to fix it. Then, they never covered up the terrible hole they made, they just left everything for us to cover up. Then, few days after the fibe is done my fibre stops working. Phoned our ISP and they said that Zoom NEVER changed ownership to our current lines and now we've been sitting without any internet for 3 days. I hold on for a hour on the phone and just decided to end the call, there's probably only two people working there. My ISP management even created a ticket, 3rd one now and guess what?? NO RESPONSE FROM ZOOM!!!!!! SO WHAT NOW?!! They are quick to rub themselves off on a person but when it comes to the actual service, they are beyond terrible. Please respond and fix our issue Zoom!!! You can't rake 3 days to get back to us!!! Our ISP can't do ANYTHING without a response from you first.