LR
Lavine R

1 reviews | Active since Nov 2014

17 Aug 2025, 23:31

Worst fibre service ever

Worst service ever. I signed up two month ago. Paid R289 on the first month, then it went to R500. I asked them for communication informing about the rate increase and their agents are useless as ever! Just being told indirectly take it or leave it. For the past two months i had downtimd 3 times even now as im typing this message the line is down. The whatsapp line replies are sometime up to two hours.

0
Replies (2)
Zoom fibre
Zoom fibre's reply18 Aug 2025, 12:34
Official
Good day Lavine . Thank you for bringing this query to our attention . A customer Service representative should be in contact with you shortly to discuss your query further . Kind Regards , Zoom Fibre Team 
LR
Lavine R's update24 Dec 2025, 17:52
Reviewer Update
A#holes i still didnt get any communication.