Worst fibre provider ever

Good Afternoon  Nqobile, 

Thank you for contacting us with your query and accepting my call. 

Please accept our sincerest apologies for the inconvenience caused. You can rest assured that this is not the level of service we aim to provide our customers with.

Your query has been escalated to our Maintenance and Support team in the region for investigation and resolution. We will keep you updated on the number provided. You can expect a call from our team to address the issues raised.

Apologies once again, and please do feel free to contact me directly at *** should you need any further assistance.

Regards 
Gibraltar Makhura
Client Liaison Officer