Worst customer service

These people are completely useless when it comes to customer support. They call you a few times and you can try every solution under the hot sun but they will try their hardest not to send someone out to come fix the problem. It has been 7 days of back and forth with no clear and quick fix. If I have to answer one more time that it says connected without internet, I will lose it. Do better and stop being lazy. Just send out people to fix the problems and there won't be issues.